4Cs Blog: Happy Employees = Happy Customers

How to Ace a Skills-Based Interview

Recruiters are at a uniquely privileged time when it comes to finding the right person for the job, and the reason is the relatively new form of interviewing candidates, which is based solely on competencies and skills. In the past, job interview questions sought to elicit a general picture of the person’s strengths and weaknesses, typically delving into past responsibilities. These days, skills-based interviews allow us to go beyond the basics, honing in on precise skills already demonstrated by candidates in past jobs or in their academic life. Skills-based job interviews work because they are objective and predictive. They essentially bring a candidate to a specific time in the past in which they demonstrated core competencies such as teamwork, conflict resolution, goal achievement, and so on.

How Implementing XR in the Workplace can Improve Staff Happiness

Virtual Reality is the simulated experience of exploring virtual worlds in 360 degrees, and the technology has recently taken the gaming industry by storm. Augmented Reality technology is the combination of the real world and the virtual in one perspective, and is also featuring prominently in new games. Both technologies now form under the umbrella term Extended Reality (XR), and are actually being used by many companies across a multitude of industries. XR can be very useful to businesses, particularly within human resources, as the technologies can help improve staff happiness. Here’s how:

4 Small Things That Make a Big Difference in Employee Satisfaction

When your employees are happy, it results in your customers also feeling happy when they interact with your business. Employee satisfaction translates to better customer service, productivity, quality work and ultimately higher sales. You may be tempted to "think big" to maximize employee satisfaction, but the truth is, it's the little things that go a long way. These are the things that are often neglected. Here are four things you can do for your employees to boost their morale: 

Employee Engagement: The Challenge That Will Not Go Away

What does employee engagement look like at your organization? And more importantly, what is the primary reason to invest in it?

Research shows that it is worth investing in because employee engagement levels are interwoven with business outcomes. Simply put, the most important reason is because it relates directly to your employee’s willingness and ability to help you succeed.

The Rise of Remote Working: Top Global Industries Leading the Way

 More business owners are swapping rigid 9-5 schedules and traditional office environments in favour of flexible space and remote working as an option for saving costs, retaining employees and encouraging a healthy work-life balance. With this in mind, Instant Offices investigates what industries are leading the way for remote working and how to overcome the typical challenges of managing a remote team.

A 2016 study conducted by Vodafone involving 8,000 global employees and employers found that three-quarters of companies worldwide have already switched to flexible working options. 61% believe that it had increased the company’s profits and 83% reported a boost in productivity. Additionally, numerous studies suggest that workers would choose flexible working over a pay rise, indicating that more people are interested in a better work-life balance and a schedule that fits their agenda.

7 Tips to Create a Workplace That Will Appeal to Millennials

Millennials currently represent the largest and most distinctive generation in our workforce, with expectations and values that are significantly different from past generations. By 2025, these innovative and tech-savvy workers are expected to comprise more than 75% of the entire workforce. These rising numbers, coupled with the knowledge that nearly 60% of millennials remain perpetually open to new job opportunities, signal an immediate need for organizations to deliver a millennial-friendly workplace culture.

A recent Deloitte Millennial Survey revealed that millennials are now more open to the idea of staying with an employer more than five years, if given the right opportunities. With annual churn rates reaching nearly $30.5 billion in the U.S., organizations have a fiscal responsibility to engage their workforce. So, what strategies can you implement to ensure retention and a millennial-friendly workplace? 

Giving Your Employees Space Will Boost Employee Engagement

Lots of managers contact their staff members outside business hours and 28.57 % expect to get responses with three hours, according to a survey conducted by Challenger, Gray & Christmas. Bothering employees outside business hours may feel necessary. However, doing so will be detrimental to employee engagement. In the digital age, it’s all too easy to text or email staff members when they are trying to enjoy some downtime at home. When you avoid contacting your employees off the clock, they’ll be less prone to burnout, will be at lower risk of developing mental health issues and illnesses and will feel more respected.

How to Increase Employee Engagement by Going Green

Recent studies have shown that workers are more likely to be engaged and productive when working for an eco-friendly company. In fact, 51% of Americans would not work for a company that doesn’t have strong commitments to environmental or social causes. Perhaps one of the reasons for this is that people are starting to become aware of how serious climate change is, especially when you consider the fact that America alone produces over 5 billion tons of carbon emissions every day. Employees these days don’t just work for the paycheck, but they also want to feel part of a cause. Here’s how you can increase employee engagement by going green:

Ways to Guarantee a Meaningful Employee Engagement Survey

It's critical to get management on board for any employee survey. If not, the risk is that nothing will be done with the results and employees will feel cheated; after all if they they were asked for their opinions and nothing changes, then what was the point? That feeling of being ignored is worse than not doing a survey in the first place. There's a tremendous amount of data on how organizations with high levels of employee engagement and satisfaction outperform their competitors financially, so there is a huge incentive for senior management to consider assessing the level of engagement in their own employees. 
 

How to Recognize the Signs Before You’re Burned Out

According to a WHO questionnaire, around 27 working days are lost per year by US workers suffering from depression, nine of them because of sick days or other time taken out of work, and another 18 reflecting lost productivity.

Following these recent statistics, Ciara Morrison, Head of HR and Talent at Instant Offices identifies the early signs of Burnout and how to effectively avoid hitting rock bottom: 
If your work and family life are consistently stressful, you’re almost certainly at risk of burnout. Most people only realise that they are truly burnt out when it’s too late and then they need to work towards eliminating the symptoms, often while still having to deal with the stresses that caused it in the first place. 
But by keeping an eye out for warning signs can help you make changes proactively, making it easier to prevent burnout, while you still have the will and motivation to make the changes required.

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