4Cs Blog: Happy Employees = Happy Customers
How To Eliminate Passive Aggressive Behavior In Your TeamEmployees who complain openly and freely are often referred to as ‘squeaky wheels’. They make their dissatisfaction no secret so you know who is unhappy and what the issues are. But what about the employees who don’t speak up? How do you know what, if any, struggles or issues they might be experiencing? As employee researchers, we tell our clients that one of the key reasons for doing an employee survey is because it gives everyone a chance to express themselves so you aren’t just listening to the squeaky wheels. You actually get to hear what everyone is really thinking. How to Give Gifts to Your Employees That Actually MatterIf you’re an HR manager or the head of a company, you’ve likely given some thought to rewarding your employees. After all, giving gifts and offering perks to the most hardworking individuals on your team is a surefire way to improve morale, increase retention and make your team members feel appreciated. But sometimes company gifts fall short. Not all employees get excited about receiving a new computer mouse, a coffee shop gift card or even a watch. The art of making gifts meaningful is approaching them thoughtfully, and designing them based on the recipient’s personality type. So here’s a quick guide to get your wheels turning about how to properly pat your best staff members on the back.
How To Guard Against Bias During Performance ReviewsWe all want performance reviews to be fair but biases exist and we know that too. All of us have biases and it is human nature to show a preference for people that share similarities and reject people with characteristics that we are unfamiliar with.
Read full post Why Connecting With Your Employees Is Good For BusinessMany of our clients here at Insightlink gleaned from their engagement surveys that employees often express a strong desire to feel connected to their work. One way to meet this need, and retain employees, is to give them a voice in how they do their jobs. In other words, asking employees for their suggestions can increase connectedness. “Employee suggestions can have a significant impact on productivity, turnover and overall organizational performance says Robert Gray, President of Insightlink Communications based in Palm Springs CA.. Other experts agree that "People need to be listened to even if their ideas don’t work or don’t make sense," explains James Campbell Quick, professor of organizational behavior at the University of Texas at Arlington. "By not listening, it makes people psychologically withdraw and you may miss … the million-dollar suggestion." Read full postHow The 9-Box Grid Reduces TurnoverConfusing a high-performing employee for a high-potential employee can be a costly mistake. As Robert Gray, head of Insightlink Communications points out, “An organization that fails to distinguish between performance and potential will have difficulty identifying talent and could be contributing to unnecessary turnover.” Read full post A Smart Way To Engage Your Employees And Reduce TurnoverStudies on turnover estimate that when an employee leaves a company it can cost the organization between 30 to 250 percent of that person’s annual salary due to factors like loss of productivity and other associated replacement costs. Business Growth Strategies Tips To Improve Your Workforce Management
As your company grows, workforce management should become top priority. It is a challenging yet crucial facet of your operation, that grows in complexity as demographics shift and technology advances over time. You must thoroughly gather and analyze data to make informed choices about recruiting, retention, productivity, performance and engaging employees. Also, keep in mind the best resources and tools that will support your management goals. Here are some tips for business growth strategies, in regards to workforce management:
Recruiting
You must make sure your workforce is composed of creative, motivated, intelligent individuals who can fit into your company and also work toward its improvement. Enhance the composition of your team through strategic recruiting. First, you must identify your People Brand — ask yourself, “why should people want to work for me?” As you begin to answer this question, you will see certain attributes and values emerge, which can then be combined to figure out your ideal, like-minded candidate. With an established People Brand, your recruitment team can make informed decisions about the candidates they seek out and pursue. How To Diagnose Your Organizations Cultural HealthWhy should workplace social networks be important to HR specialists? It matters because these networks drive your compant's culture. Read full postWays to Retain High Potential EmployeesIf up to one quarter of your top talent is tempted to quit, what can you do to prevent them from leaving? High-potentials are the people companies hate to lose. HR professionals are more anxious about losing these employees than any others and with up to one quarter of their top talent thinking of leaving, finding a solution is a struggle. In some cases, there are no solutions because if an employee is hard wired not to care about who they work for, they will leave if a better opportunity comes along and there is nothing you can do to change their minds. Fortunately, this represents about 5-6% in most companies. The good news is that not all high potentials are hard wired to leave…. It’s the problems they face that are frustrating them and cause them to begin to look elsewhere. Read full postWays To Heal Employees Caught In The Shame Blame GameAs humans when someone accuses, blames or shames us most of us react in one of six ways. We will either withdraw, become defensive, lash out in a counter attack, beat ourselves up internally, be a people-pleaser in order to counter the inner feelings of never being good enough or, we look for a solution to the problem that results in positive change (which we all recognize is the healthiest response but not the easiest to do). Read full post |
AboutInsightlink Communications are experts in employee survey design, data collection and analysis. Since 2001 we've helped companies of all sizes measure and improve their employee satisfaction and engagement.4Cs Blog Home Recent PostsConnectivity and Collaboration: Building a Strong Business with Remote Staff What is an Employee Survey? Are They Important in 2024? Celebrating 23 Years of Partnership: Wishing You a Merry Christmas and a Prosperous New Year in 2024! From Burnout to Bliss: Employee Wellness Through Transformation The New Machine Era: Navigating the Future of Workflows and Processes CategoriesAdvancement (3) Commitment (10) Communication (15) Compensation (15) Culture (132) Employee Surveys (85) Engagement (99) HR Practices (82) HR Technology (29) Management (41) Miscellaneous (43) Mission/Vision/Values (3) Motivation (40) Performance Reviews (2) Recognition (19) Training (16) Work/Life Balance (35) Favorite LinksEngaged Employees Blog HR ToolKit Guide to Employee Surveys Good info on how to write surveys Insightlink 360 Makes 360 assessment surveys easy. HR & Skills Development Canada Canadian Labour Market Information Statistics Canada Labour Market Activites SHRM Society for Human Resources Management HRPA Human Resources Professionals Association Harvard Business Review Essential Information for Leaders |