4Cs Blog: Happy Employees = Happy Customers
Traditional Employee Surveys are Still the Gold Standard
When it comes to employee surveys, a common question from prospective clients is ‘How often should I survey my employees?’ It used to be organizations relied on an annual employee survey to collect feedback but in our world today, big data platforms embrace micro-surveys on every topic imaginable including where bet we work. Ever since employee engagement became a buzzword, employee surveys have moved from being an annual event to a sometimes weekly and even daily event.. Do we ever get tired of surveys? You bet we do!Read full post
Yes, Anonymity is VERY Important for Employee Surveys
One of the most common questions we get at Insightlink when talking with prospective clients is: "How do you guarantee anonymity for our employees?". We have a well-defined policy for doing that and we take that responsibility very, very seriously. You might think that every company would take the anonymity of employee surveys just as seriously as we do (and trust us, employees certainly do) but recent experience would suggest otherwise. Our Operations VP just published a LinkedIN article on the topic here. It's well worth a read.
DIY survey tools have opened up a whole new world when it comes to survey technology, but the one thing they cannot do is protect a person's identity the way a 3rd party provider can. If HR and management have the keys to the survey, then they can access every response and know exactly who said what. Your employees are not stupid. They know that. And if they know that, they won't be 100% honest.
Do yourself a favor. A 3rd party provider may cost a bit more than doing it yourself in-house, but the benefits of expertise and the critical requirement of anonymity is well worth the few extra dollars you might pay.Read full post
Tech Impacts Job Satisfaction and Here is What HR Needs to Know
In today’s ever-evolving digital world, it can be tough to keep up with all of the latest technological trends. Human resources are generally responsible for what technology a company uses, so that productivity, efficiency and employee happiness, engagement and job satisfaction are all enhanced. This is why it’s so important that you adopt the right tech, but with the huge volume of new technologies in circulation, the decision may seem quite overwhelming. To help, we have identified some of the main tech trends of the year for you:
Impostor Syndrome and How it Affects Employee Engagement
With an estimated global 70% experiencing impostor syndrome at some point in life according to The Journal of Behavioral Science, the persistent feeling that you’re not as good in your career as other people think you are has nothing to do with skill level or competence, but the impossibly high standards you’ve set for yourself.
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Ways to Revamp Work Practices for Nurses to Increase Job Satisfaction
The number of registered nurses (RNs) is expected to expand from 2.71 million in 2012 to 3.24 million in 2022, according to the U.S Bureau of Labor Statistics. These new nurses will be from a younger generation with fairly different beliefs and expectations. So surveys for nurses over working practices will only be successful if the right questions are asked. To ask the right questions, there will need to be increased engagement between management and nursing staff. One way to do this is by using weekly or biweekly surveys to ask nurses short questions about workplace practices. You will also need to give them a chance to give feedback anonymously.
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The Google Way of Motivating Employees
Getting a job at Google is a daunting goal. Harder to get into than Harvard, Google receives 3 million applications a year and hires 7,000, less than 1% of applicants get hired! Besides being a multi-national company, it also has the distinction of being one of the top four technology companies in the world. Google also continues to dominate as a Best Places to Work year after year. With almost 100,000 employees how do they do it?
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As The Workforce Shifts, How Should HR Address Accessibility?
Disability is a part of everyday life for millions of Americans. Despite progressive labor laws and a competitive market, just 3.2% of the workforce is disabled, according to USA Today. Furthermore, BLS statistics for 2017 suggest that just 18% of disabled people are employed, compared to 65% of non-disabled people. However, again according to USA Today, this is set to change amid low unemployment figures which is making worker retention difficult. Essentially, the market is encouraging employers to take on more disabled members of staff, and this will have an impact on the accessibility and quality of the work environment.Read full post
Inside HR: The Impact of AI in the Workplace
AI is already being implemented in businesses around the world, and while worries persist over whether robots will be taking over the workplace, some are predicting that it will actually improve and even create jobs in the future.
From devices in our homes to mobile apps, AI has already made its way into our daily lives. The workplace is no exception and AI has already helped businesses make better use of data and streamline processes. According to John Williams, Head of Marketing at Instant Offices here are a few AI trends you should be aware of for your business:
How to Decide Whether Agile Innovation Methods are Right for Your Team
If you find HR department routinely experiences issues and is inefficient or you find it can't keep up with the changing company culture, you might want to start thinking about ways to re-outfit it and manage day-to-day operations. What are your processes and how can they be tweaked or changed? Or should you just throw out the baby with the bathwater and try a whole new approach?
Although it's been around since the early 2000s, the agile methodology first became popular among software developers that wanted to bring products to market faster and more efficiently. Having an agile mindset when it comes to HR certainly has its benefits, allowing for improved performance and quicker and easier processes.
Since agile methodology worked so well for these developers, business owners and other professionals jumped on the bandwagon and started using these principles and values as part of a general approach to project management. From there, it trickled down into other departments like human resources.
So what exactly are agile innovation methods, and how do you know if they're right for you and your HR department? Let's take a look and then we'll discuss how best to implement one using a call center in the cloud.
What is Agile Innovation?
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How Technology in the Workplace can Improve Employee Happiness
Most savvy companies know that increasing employee satisfaction can lead to decreased levels of employee turnover, which costs companies $30.5 billion annually. While there are many ways to go about ensuring that your employees are happy - and continue to be happy - one of the most effective ways to engage them at work is to play to their interests. And, with more than half of the workforce set to be made up of Millennials and younger-aged employees by 2020, the way to win their hearts and play to their interests lies in providing them with the right technology.
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AboutInsightlink Communications are experts in employee survey design, data collection and analysis. Since 2001 we've helped companies of all sizes measure and improve their employee satisfaction and engagement.
4Cs Blog Home
The 5 Questions You Need To Ask In Your Employee Survey
People Management: Decoding the Industry Jargon
Improving the Employee Experience: 3 Ways to Optimize Your Office
What is the ROI from employee engagement?
3 Tips to Prime Your Home Office for Creativity and Productivity
Employee Surveys (74)
HR Practices (26)
HR Technology (6)
Performance Reviews (2)
Work/Life Balance (18)
Engaged Employees Blog
HR ToolKit Guide to Employee Surveys
Good info on how to write surveys
Makes 360 assessment surveys easy.
HR & Skills Development Canada
Canadian Labour Market Information
Labour Market Activites
Society for Human Resources Management
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Harvard Business Review
Essential Information for Leaders