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Excellent Reasons to Conduct an Employee Engagement Survey

An engaged employee is one who feels a strong emotional and personal connection to their workplace. They’re enthusiastic and passionate about their work, consistently go above and beyond and always want to achieve the best possible results. They’re the people who are proud to work for you, they do their job properly and help the business grow and prosper.
In contrast, disengaged employees do the bare minimum and often without any conscientious effort. They can be loud complainers who bring moral down. There is also the risk they could be looking for another job.

In 2018 you would be hard pressed to find a manager that didn’t acknowledge they are supposed to care about their staff and make their employees a priority, but the reality is that usually profits matter more, followed by customers, while employees end up last on the list. But this is the wrong approach because there is evidence that shows, as employees become more engaged companies thrive. 

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How Does Your Customer Service Stand Out?

When it comes to customer service, how does your small business stand out from the pack? From handwritten thank you notes to remembering little life details, MyCorporation blog chatted with 25 experts about the strategies they use to keep loyal customers and continue bringing in new ones for their business. We know that employee engagement and good customer service go hand-in-hand, but good ideas like these are key to keeping your best customers and keeping them coming back.

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Keeping Remote Employees Engaged with Collaboration Tech

 Remote working is increasingly on the rise as emerging technology enables employees to have more autonomy and customize their work experience. However, managing remote employees and keeping them engaged through long-distance meetings can be a challenge that requires the right tools that enable you to lead with confidence. Powerful remote meetings are crucial to the success of teams that have a mix of in-office and remote employees, contractors and partners. Fortunately, several collaboration tools on the market today are great at bringing professionals together in an online environment.

VoIP Conferencing Platforms 

Effective video conferencing can help you deliver an effective remote meeting experience with features that boost employee interaction. One of the best platforms is ezTalks Cloud Meeting, which gives users HD video, screen-sharing, VoIP audio conferencing and a whiteboard for portraying concepts and adding annotations. Best of all, it comes with a mobile app participants can use on any mobile device. This makes the meeting even more flexible for remote employees, who can tune in from virtually anywhere. 

Zoho Meeting is another conferencing platform for hosting online meetings. Video conferencing, meeting scheduling, screen sharing, chat collaboration and meeting reports all take place within your browser. Hence, there’s no need to ask employees to install software on their systems.

 

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What Is An Agile Working Environment

Agile working creates an efficient business environment by giving employees the freedom and flexibility to work in different areas of an office, or remotely via hot-desking, when and how they choose. With less constraints and more flexibility, the focus is more about performance and quality and less about where tasks are undertaken. Instant Offices have taken a closer look into Agile Working:

What is Agile Working?

By looking at work as an activity, rather than a place, agile working focuses on eliminating any barriers that stand in the way of achieving objectives. 70% of organisations are predicted to adopt some sort of flexible working by 2020 and agile working is at the heart of this transition to a more adaptable way of viewing the workplace.

Benefits of Agile Working

• Improved quality of working relationships, both internal and client-facing
• Reduced costs
• Increased productivity
• Talent acquisition and retention

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5 Contests and Benefits to Improve Employee Job Satisfaction

 Talk to any business executive and you're likely to hear their core focus is on revenue and growth. But what about for everyday employees? While their day-to-day work is focused on meeting these executive-level goals, they very likely get out of bed each morning and are excited about their job for different reasons.

 Indeed, job satisfaction goes well beyond achieving overall company success. In particular, the daily grind can stress out anyone as well as put ongoing wear and tear on employees' health, morale and productivity. But it doesn't have to be that way. Here are five ways you can help re-energize your employees so they keep performing at their best. 

1. Fitness Challenges 

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Countries That Defy The 9 To 5

Countries like Germany, Norway, Sweden and France are proving that you don’t have to work eight hour days or more to be productive.

Businesses in these countries offer alternative working options that aim to limit interactions with employees after hours, shorten the work week and encourage leave to be taken, and workers generally report higher levels of overall happiness and engagement.
To find out more, Instant Offices looked at different work cultures around the world and how factors like working closer to home, a decrease in hours and extended parental leave are challenging ideas of the traditional work environment.
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How to Overcome Job Stress and Keep Employees Engaged

 Numerous studies show that our jobs are the major source of stress in our lives and the trend is progressively getting worse.

Job stress is reported by the American Institute of Stress to be causing increased rates of heart attack, hypertension and other disorders. The American Institute of Stress reports that the main causes of job stress are:

  1. Workload 46%
  2. People Issues 28%
  3. Juggling work and personal lives 20%
  4. Lack of job security 6%

The Institutes findings on job stress reveal that, ‘The severity of job stress depends on the magnitude of the demands that are being made and the individual’s sense of control or decision-making latitude he or she has in dealing with them. Scientific studies based on this model confirm that workers who perceive they are subjected to high demands but have little control are at increased risk for cardiovascular disease.

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Productivity Primer: 3 Tools to Boost Employee Impact

Companies need collaboration. With more employees working remotely and satellite offices a viable opportunity for SMBs and enterprises alike, continued growth demands the ability to quickly and easily connect team members across locations and time zones. The solution? Collaboration tools.

The challenge? Many companies now face "collaboration-tool overload." With both startups and established vendors offering their own take on employee-driven digital cooperation, how do you single out tools that offer the biggest boost to employee impact while still keeping costs and complications under control? Here are three toolsets that fit the bill.

Inside/Outside

The goal of collaboration tools is to enhance staff ability to interact, cooperate and complete projects. But these tools don't always hit the mark. While over 80 percent of professionals say that collaboration solutions play a "very or extremely important role" in meeting business objectives, 46 percent are frustrated that these tools don't allow them to make contractors, consultants and other third-party providers part of the collaboration loop, a CIO survey reports. As a result, it's a good idea to look for a tool that allows external users but also supports the security of two-factor authentication. Here, it's a question of balancing inside and outside needs. While internal collaboration is critical, business opportunities don't exist in a vacuum. Going beyond corporate walls is now a requirement.

 

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Six Ways To Boost Employee Engagement Without A Raise

 Instant Offices’ Head of Marketing, John Williams, weighs in on boosting employee satisfaction and happiness in the workplace.

Everyone wants to be compensated well for the work they do, but is money alone the most effective motivator? While there’s an obvious link between salary and job satisfaction, studies suggest that there are other, far more compelling and effective ways to reward and inspire employees, and work space is high on the list.
Happiness at work has a significant impact on life outside of work, and employees are generally happier when they feel valued in business. Rewarding employees can be done in various ways, whether it be allowing them to be involved in company decision-making, monetary incentives, extra benefits like company cars, gym memberships, or by offering them flexible hours.
However, in 2016 UK Workplace Survey published by US-based design and architecture firm, Gensler, emphasis is placed on the huge influence of the office environment, and how to align design and functional elements in an office with productivity and job satisfaction.

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Romancing the Disengaged at Work and in Love

Romantic relationships and employee engagement have more in common than you might think.

Much of what sustains a couple in a happy long term marriage and relationship are the same qualities needed to have a healthy engaged team at work. In both cases we are dealing with people and their relationships. Couples who wed draw many others into their circle such as children, in-laws, aunts, uncles, cousins, family friends. Our work places bring together people from an even wider circle. They are al just people and like all of us, they al crave relational success, financial success, and healthy connections (we humans are hardwired for connection). We all want commitment, a sense of belonging, recognition, and to be valued. We want our partners to love us, while we want our co-workers and managers to respect and value us.  Read full post
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About

Insightlink Communications are experts in employee survey design, data collection and analysis. Since 2001 we've helped companies of all sizes measure and improve their employee satisfaction and engagement.



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How to Recognize the Signs Before You’re Burned Out

4 Perks to Look for at Your Next Job

5 Employee Perks that Can Cause HR Problems

Excellent Reasons to Conduct an Employee Engagement Survey

How Does Your Customer Service Stand Out?

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Favorite Links


Engaged Employees Blog

HR ToolKit Guide to Employee Surveys
Good info on how to write surveys

Insightlink 360
Makes 360 assessment surveys easy.