Quick Links: Employee Satisfaction Surveys 4Cs Employee Survey FAQs Employee Survey Benchmarks
ABOUT SERVICES PRICING CLIENTS ARTICLES BLOG CONTACT1-866-802-8095
4Cs Blog: Happy Employees = Happy Customers
(Showing all posts labeled Management)
4 Small Things That Make a Big Difference in Employee Satisfaction
When your employees are happy, it results in your customers also feeling happy when they interact with your business. Employee satisfaction translates to better customer service, productivity, quality work and ultimately higher sales. You may be tempted to "think big" to maximize employee satisfaction, but the truth is, it's the little things that go a long way. These are the things that are often neglected. Here are four things you can do for your employees to boost their morale:
1. Facilitate a Sense of Autonomy
According to a Gallup poll, what employees care most about is having freedom from micromanagement. Although many employers think employee morale is solely tied to salary, the truth is, fostering a sense of autonomy in employees may achieve better results at less of a cost. Allowing employees to manage their own time and complete tasks with minimal oversight makes them feel more motivated to achieve.
2. Alleviate Commuting StressRead full post
Can You Be a Friend and Still Be The Boss?
While it’s essential to build solid bonds with your team, defining areas of respect, authority and productivity can be challenging when navigating the line between boss and friend. Instant Offices looks into the implications and shares some tips on how to be a boss and a friend.
The idea of friendship applies as much to our personal lives as it does to our professional ones. In fact, Maslow’s hierarchy of needs places a sense of belonging right up there with some of our most basic human needs. Studies conducted by Gallup, show having friends in the workplace makes you more engaged and happy, and that companies enjoy higher profitability and customer loyalty when friendships among colleagues are common. But how do you navigate the fine line of being a friend who also has to set boundaries as a boss?
Time Management That Could Help Your Grow Your Business In 2018
“How can I manage my time better?”, is a question that crops up with alarming regularity. For entrepreneurs, this can have serious implications on their business – luckily there are steps they can take to prevent a productivity gap from opening according to Instant Offices.
Bryan Hunter, head of digital marketing at Instant Offices says, “It’s important to think ahead, and to plan day-to-day operations. In business, you are constantly overloaded with information and deliverables, while managing people, so interruptions are inevitable. At Instant, prioritisation is key because the company is growing so quickly – when you focus on completing what’s the most important, pre-planned task, it allows you to avoid interruptions or unnecessary distractions.”Read full post
How To Eliminate Passive Aggressive Behavior In Your Team
Employees who complain openly and freely are often referred to as ‘squeaky wheels’. They make their dissatisfaction no secret so you know who is unhappy and what the issues are. But what about the employees who don’t speak up? How do you know what, if any, struggles or issues they might be experiencing?
As employee researchers, we tell our clients that one of the key reasons for doing an employee survey is because it gives everyone a chance to express themselves so you aren’t just listening to the squeaky wheels. You actually get to hear what everyone is really thinking.
How to Increase Employee Retention With Lean Management PrinciplesEmployee turnover is accelerating, and it’s costing employers money. According to the Bureau of Labor Statistics, workers are staying with their employers for a little over four years. The average cost of hiring one new employee can range from $1,000 in services industries to as much as $5,000 or more in professional and manufacturing industries, according to Recruiterbox. This includes costs for in-house recruiters, third-party recruiters, advertising, travel, referral bonuses, sign-on bonuses and relocation.
To avoid wasting thousands of dollars every four years, one effective strategy you can deploy for increasing employee retention is lean management. These principles help you optimize your workplace and reduce your rate of employee attrition.
Lean Management Culture...
Should You Quit if Your Boss Lies to You?
We recently heard a story that brought to light how one lie can erode your best retention efforts and send your best employees out the door.
A campus hire at a top tier company was overlooked for a special high profile meeting. When confronted, the employee's manager, who did not have the answer, chose to lie about it instead and explained she was not invited was because she was too new to her role. The employee discovered this was a lie because other new hires who had been in their role even less time had been invited. It was discovered that HR made an error and should have invited this employee and they were indeed sorry. The manager also apologized to the employee but the damage had been done.
Read full post
What Drives Employees To Perform? Part 6
As our 10-part series on engaging employees continues, we discovered that organizations can achieve higher employee engagement simply by activating at least 5 of 10 key engagement indicators.
Robert Gray, President of Insightlink Communications says that, according to Insightlink’s Survey of the American Workplace, we have learned that job dissatisfaction is not an innate characteristic, like height or hair color. In fact, data suggest that work environment has a much stronger influence over job engagement than personality. In the old nature vs. nurture debate, nurture–or work environment–wins.
One key aspect of work environment is the degree to which employees feel they have autonomy over their work which is the 8th key driver for achieving employee engagement.
Read full post
How Can You Tell If Your Star Employee Is Unhappy?
Keeping secrets is hard work because most of us are not very good at it; our actions often give us away despite our best efforts.
AboutInsightlink Communications are experts in employee survey design, data collection and analysis. Since 2001 we've helped companies of all sizes measure and improve their employee satisfaction and engagement.
4Cs Blog Home
How to Use Benefits to Attract Top Millennial Talent
How Remote Workers Are Helping to Save The Planet
Top Reasons You Have a Turnover Headache
Improve Career Opportunities to Increase Employee Engagement and Reduce Turnover.
The Importance of Employee Surveys During Mergers and Acquisitions
Employee Surveys (72)
HR Practices (25)
HR Technology (5)
Performance Reviews (2)
Work/Life Balance (17)
Engaged Employees Blog
HR ToolKit Guide to Employee Surveys
Good info on how to write surveys
Makes 360 assessment surveys easy.