Quick Links: Employee Satisfaction Surveys 4Cs Employee Survey FAQs Employee Survey Benchmarks
ABOUT SERVICES PRICING CLIENTS ARTICLES BLOG CONTACT1-866-802-8095
4Cs Blog: Happy Employees = Happy Customers
(Showing all posts labeled HR Practices)
5 Easy Ways to Ensure Employee Safety in the Office
According to the recently published data from the United States Bureau of Labor Statistics, there were 2.8 million non-fatal workplace injuries and illnesses in 2018, with 2019 statistics still not available. With this in mind, ensuring employee safety around the office is of paramount importance and one of the fundamental elements of business management.
It’s also a legal requirement to provide a safe working environment for all employees, so to help you implement best practice in your organization, the packaging specialists at No1 Packaging will be sharing a number of actionable steps you can take to bolster safety in your office. As a result, this will not only prioritize the health and wellbeing of your employees, but it can also contribute to improved staff morale and productivity in the process - a win-win for your business and your employees.Read full post
Onboarding, The Forgotten Step in Hiring
Employers spend hundreds of millions of dollars collectively hiring people every year, but on average, employee turnover is over fifteen percent.
That means that if we assume that every employee lost costs your company $100k to replace and you have fifty employees, this could cost upwards of $750,000 a year for your company in after-tax dollars.
The problem is, too many companies are not looking at the cost of losing employees, but only at the cost of hiring them. They do not realize what losing people year after year does to morale, what it does to company culture and how much revenue is lost due to lost productivity, customers leaving with employees, and customers just leaving because they feel that they are no longer being taken care of.
As The Workforce Shifts, How Should HR Address Accessibility?
Disability is a part of everyday life for millions of Americans. Despite progressive labor laws and a competitive market, just 3.2% of the workforce is disabled, according to USA Today. Furthermore, BLS statistics for 2017 suggest that just 18% of disabled people are employed, compared to 65% of non-disabled people. However, again according to USA Today, this is set to change amid low unemployment figures which is making worker retention difficult. Essentially, the market is encouraging employers to take on more disabled members of staff, and this will have an impact on the accessibility and quality of the work environment.Read full post
How to Ace a Skills-Based Interview
Recruiters are at a uniquely privileged time when it comes to finding the right person for the job, and the reason is the relatively new form of interviewing candidates, which is based solely on competencies and skills. In the past, job interview questions sought to elicit a general picture of the person’s strengths and weaknesses, typically delving into past responsibilities. These days, skills-based interviews allow us to go beyond the basics, honing in on precise skills already demonstrated by candidates in past jobs or in their academic life. Skills-based job interviews work because they are objective and predictive. They essentially bring a candidate to a specific time in the past in which they demonstrated core competencies such as teamwork, conflict resolution, goal achievement, and so on.Read full post
5 Employee Perks that Can Cause HR Problems
We’ve all heard the crazy stories about the work environments of tech giants like Google or Facebook, which are noted for offering extravagant employee perks. From “nap pods” to on-site gyms, and even company-managed apartments and laundry facilities, there seems to be no limit to what companies will do in order to keep their workforce happy and engaged.
Read full post
Five Ways to Enhance Your Hiring Process
Perfecting the hiring process is about more than merely finding the right candidate — it should also be about saving valuable time and money for your company. According to research from Bersin by Deloitte, the cost to fill an open position has ballooned to $4,000 per employee — and nearly three-times that amount to train them. Talk about hiring right the first time!
Additionally, recruiters are bemoaning the fact that the time to find the right hire is increasing, too. While there may be no way around getting company decision-makers on board at the same time, there are steps you can take to enhance your hiring process and find the right candidates. Here’s how:Read full post
Why Coworking is Rising in Popularity
The demand for shared offices and coworking space is on the rise with the total coworking market currently standing at around $20.5 billion. More businesses than ever are looking towards a flexible way of working in order to reduce costs, increase agility and offer more options to their teams.
Coworking is said to improve productivity, with 71% of workers saying they feel more creative in a coworking space and 68% saying they are able to focus more. Instant Offices have taken a look into the benefits of coworking and how to choose a space that will meet your needs.
What is a Coworking Space?
Also known as shared office space, coworking gives SMEs, entrepreneurs and freelancers access to all the facilities and perks of conventional office space without the cost of a lease and all the hidden extras that go with it. Coworking enables people to work independently in a space with shared values and a defined culture, and is increasingly being adopted by larger organisations too.
Rising Popularity of Coworking
According to research conducted by Instant Offices and CoreNet Global in a report titled ‘Coworking, A Corporate Real Estate Perspective’ , the number of coworking centres is projected to total more than 26, 000 by 2020.Read full post
How The 9-Box Grid Reduces Turnover
Confusing a high-performing employee for a high-potential employee can be a costly mistake. As Robert Gray, head of Insightlink Communications points out, “An organization that fails to distinguish between performance and potential will have difficulty identifying talent and could be contributing to unnecessary turnover.”
After decades of performing employee research Insightlink has found this is a common predicament for many organizations. This is especially true for employees in sales departments where often top-performing sales reps are promoted to managers but they struggle to shift away from their own individual sales results to helping the sales reps they manage achieve their sales goals. Meanwhile an employee in an administrative role who may have supported his or her team for years without a promotion, looks elsewhere for a new job because they feel undervalued and overlooked. Both these scenarios hurt moral and result in preventable turnover.
Employee research is an essential tool in the battle to reduce turnover and can help organizations understand where they are performing well and where they are struggling. In addition to conducting employee surveys to get employees thoughts and opinions about their jobs, a 9-box grid compliments this research giving HR and senior management even more knowledge about their employees. Used together these two tools can expose areas of weakness where engagement and job satisfaction levels are low and identiy which employees are being most negatively affected.
Read full post
Business Growth Strategies Tips To Improve Your Workforce Management
As your company grows, workforce management should become top priority. It is a challenging yet crucial facet of your operation, that grows in complexity as demographics shift and technology advances over time. You must thoroughly gather and analyze data to make informed choices about recruiting, retention, productivity, performance and engaging employees. Also, keep in mind the best resources and tools that will support your management goals. Here are some tips for business growth strategies, in regards to workforce management:
You must make sure your workforce is composed of creative, motivated, intelligent individuals who can fit into your company and also work toward its improvement. Enhance the composition of your team through strategic recruiting. First, you must identify your People Brand — ask yourself, “why should people want to work for me?” As you begin to answer this question, you will see certain attributes and values emerge, which can then be combined to figure out your ideal, like-minded candidate. With an established People Brand, your recruitment team can make informed decisions about the candidates they seek out and pursue.
Why Employees Who Mask Their Unhappiness Are Lethal"An organization pays a heavy price when its bright, capable people quit and leave. But it’s even more costly when bright, capable people quit and stay.” — Rodger Dean Duncan
One of the overwhelming challenges of being in HR is being held accountable for maximizing retention and reducing turnover. A great deal of effort and energy gets spent making sure employees don’t quit but there are many times when they do despite it all. Feelings of abandonment must echo the halls of HR when it happens but there are other ways unhappy employees process their environments that are not so obvious but maybe more lethal.
There are three basic tactics or coping mechanisms employees use when they are unhappy with their jobs:
AboutInsightlink Communications are experts in employee survey design, data collection and analysis. Since 2001 we've helped companies of all sizes measure and improve their employee satisfaction and engagement.
4Cs Blog Home
How Can Small Businesses Get Through Tough Times
How to Manage Workplace Disruption During The COVID-19 Pandemic
Now Is Actually The Perfect Time To Measure Employee Engagement
Six Tips for Keeping Your Team Connected While Quarantined
Boosting Employee Productivity During Remote Working
Employee Surveys (75)
HR Practices (27)
HR Technology (6)
Performance Reviews (2)
Work/Life Balance (23)
Engaged Employees Blog
HR ToolKit Guide to Employee Surveys
Good info on how to write surveys
Makes 360 assessment surveys easy.