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4Cs Blog: Happy Employees = Happy Customers


8 Steps to Successfully Implementing a Business Intelligence Strategy

Are you looking to implement a business intelligence (BI) strategy, but aren't sure where to start? Businesses of all sizes are turning to business intelligence (BI) tools and strategies in order to gain a competitive edge. BI can seem like a daunting task, but with the right plan in place, it can be a great way to improve your business' performance. Here are eight steps to successfully implementing a BI strategy.

 

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How to Achieve Organizational Effectiveness Through Employee Engagement

In today’s business environment, possibly more than ever before, companies rely on the commitment, energy, and engagement of their employees in an effort to succeed and thrive. When workers are engaged with their jobs, that means they are emotionally invested in devoting their time, energy, and talent to bringing more value to organizations and their teams. This is a key factor in building organizational effectiveness, which is why employee engagement has to be a priority for all modern businesses. To that end, here are some efficient ways to improve employee engagement and reach higher levels of corporate success:

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The Importance of Recordkeeping Throughout The Hiring Process

In any industry, records play an integral role, especially in legal and compliance. In fact, some industries have a legal obligation to keep specific records.

When it comes to hiring new employees, maintaining accurate records is absolutely vital. In fact, failing to do so can open a company up to legal trouble.
The recruiting process should involve the development, usage, and storage of records that aid in the employment process. It aids in ensuring that the firm complies with federal and state employment rules and regulations.
 
Compliance enables businesses to demonstrate their commitment to nondiscrimination in recruitment and hiring, react to reasonable requests for accommodation in the hiring process, and achieve their aim of attracting the best applicants.
 
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Fun Team Building Ideas For The Workplace

Team building is a hard thing to accomplish. Ever since school days, team-building exercises have been seen as a potentially stressful activity that widens gaps between people, instead of helping them. However, that is the result of team-building exercises not suited for the people involved. 

Mandatory HR events are no fun as an adult, especially for folks who just want to get work done. That’s why it’s important to pick team-building activities that actually fit your team. Most importantly, they should not feel forced into doing anything they do not want to do. Always frame these ideas in such a way that it will be beneficial for them to participate.

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The Advantages of Structured Employee Development and Training

Throughout the recruitment process, most companies focus on attracting the candidates who already possess the skills and capabilities they require, rarely investing in further development due to seemingly high costs and insufficient time. However, employee training is actually crucial to the performance of a business. Not only does training allow your employees to enhance their current knowledge and skills, but it also enables them to stay on top of evolving technologies and develop the necessary capabilities for future-proofing your business. Employee development and training are key to success, and here are just some of the many advantages you can experience if you prioritize this aspect:

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How to Improve Human Capital Management

Employees are not just cogs in the organizational machine when it comes to improving human capital management. Instead, they are individuals with different goals, preferences, and personalities. Therefore, you must understand each employee's motivation, communication, and work preferences as a manager. For example, while some people may benefit from frequent check-ins and email communication, others may prefer face-to-face communication. Here are a few tips for improving human capital management:

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How To Boost Your Employee Experience To A Better Customer Experience

Businesses around the globe now know the importance of customer experience in customer retention and brand loyalty. So companies are currently working towards creating a customer experience that makes their clientele want more. But did you know that an essential factor in your customer experience is your employee experience? 

There's a saying around the business world: take care of your employees, and they will take care of your customers. This statement is quite true. The way you treat your employees will affect the customer experience. So if your employee experience is lacking, you can see that lack reflected in your customer experience. The people who manage customer marketing can see this trend once they have connected that happy employees make for satisfied customers. 
 
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Ways to Boost Productivity and Well-Being in the Modern Workplace

One of the most important and often overlooked aspects of a successful business is employee productivity. While many factors contribute to a productive workforce, workplace well-being is a key piece of the puzzle. A happy and healthy employee is more likely to be productive and engaged in their work, which will, in turn, contribute to the success of your business.

In today's fast-paced and constantly connected world, it can be difficult to find time to focus on our productivity and well-being. However, there are some simple steps we can take to boost both in the modern workplace.

 

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5 Important Things to Consider Before Hiring a New Employee

Hiring a new employee is a big decision. After all, this person will be responsible for representing your company and its values to the outside world. Therefore, it's critical to take the time to find someone who is the right fit for the job. You'll want to ensure you're hiring someone hardworking, honest, and reliable. 

Here are five important things to consider before hiring a new employee: 

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5 Ways to Promote Self-Care Among Your Staff

The importance of self-care is often overlooked in places of employment. With everyone so busy these days, everyone is in a constant state of stress, which can be terrible for mental and physical health. This can be bad for business, too! Employees who feel stressed, frustrated, and overworked might not be as productive or feel inclined to use their full potential. Fortunately, business owners like you have a lot of influence over staff’s wellbeing. Check out the following tips from Insightlink to create a culture of self-care in your workplace!

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About

Insightlink Communications are experts in employee survey design, data collection and analysis. Since 2001 we've helped companies of all sizes measure and improve their employee satisfaction and engagement.



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How To Teach Your Employees Financial Literacy

Self-Employment: Steps to Take to Become Your Own Boss

How to Write Great Emails for Employee Retention?

Using Succinct Learning to Build an Effective Remote Team

How HR Professionals Can Promote a Healthier Office Culture

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Favorite Links


Engaged Employees Blog

HR ToolKit Guide to Employee Surveys
Good info on how to write surveys

Insightlink 360
Makes 360 assessment surveys easy.

HR & Skills Development Canada
Canadian Labour Market Information

Statistics Canada
Labour Market Activites

SHRM
Society for Human Resources Management

HRPA
Human Resources Professionals Association

Harvard Business Review
Essential Information for Leaders