4Cs Blog: Happy Employees = Happy Customers
Happy Employees are a Great Deal!It's a Good Thing Happiness is ContagiousPeople who are more satisfied with their workplaces are more likely to stick around longer and of course they will also be more productive. This pretty much sums up the employee engagement goal for most organizations. On the other side of the fence employees who are feeling down in the dumps won’t be as productive. Read full postBeware Short SurveysWhy Length MattersPulse surveys are a current trend in employee research and like anything that says quick, easy and cheap, beware of gimmicks that overpromise. Pulse surveys can be appealing because they promise to get you the data you want fast without any real hassle for your employees, which sounds great, but on the other hand if you can’t act on the results, what’s the point? And do not forget that the whole point of asking your partner these questions is because you want to know what they think of you and your relationship because you care what they think. The same could be said about employee surveys.
Read full post Some of the Worst Things Employees Have SaidCould turn out to be what you needed to hear mostWe are an employee research company and the truth is, sometimes employees tell us things that are so horrible, we wonder if we should be telling you. Of course, we give our clients every word their employees tell us but we don’t publicize negative comments because that would make us very untrustworthy and would be a fast way to lose business but we can tell you we have come across some pretty raw and disturbing comments….enough to make your hair curl! Read full postHow to Stop Your Boss From Ruining Your LifeBad bosses happen but as Liz Ryan eloquently points out in her recent article ‘Is it My Fault My Boss is a Jerk’, until you see your part in your dismal work situation, nothing will change. You may not like to think you chose your boss, but by accepting that job and staying in that job, you actually did choose your ‘jerk’ boss. So the key is to learn from this choice to ensure it doesn’t happen again. Read full postWhat Could We Do To Keep You?Staff Resignations HurtRetention is a critical issue and a top priority for HR and their organizations because losing good talent hurts in so many ways. But how do you know what you are doing wrong or why they left, unless you ask? That is the sole purpose of an Exit Interview; to give you the insight you need to prevent good employees from leaving. Why bother? The cost of loss is enormous. It has been well documented that it costs 70 to 400% of an employee’s annual salary to replace them. Those hard costs include the cost to recruit a replacement, referral fees, candidate’s interview expenses, such as airlines, hotels, meals or cabs. Perhaps there will be a larger salary to pay, a sign-on bonus or a moving allowance. Then there are the soft costs, which reflect what it really cost you to lose that employee. Read full post Inspiring Employee Engagement Tales
After recognizing they had a problem, deciding what to do about it was the next challenge. Their first step was the most important; they started with a survey and asked their employees to tell them what they really thought, so they would know what they were up against, and that made all the difference. Of course they did not sit on the results, they acted on them and came up with a holistic approach to allow staff to meet and begin building a sense of community, based on their personal goals. They created an employee engagement program called The Whole U, clever play on words don’t you think? The core of the program focuses on six pillars: staying healthy, being active, eating well, recognizing family life events, volunteering and engaging personal interest. Read full post Millennials Are Worth EngagingHR organizations worldwide are faced with navigating a mixed, multi-generational workplace. Today people are living and working longer than ever before and for the first time ever we now have 5 generations of people working alongside each other at the same time. In order by age we have:
Read full post The Best Employee Perk ImaginableWhen CEO’s get it right we can’t help ourselves, we have to shout out to them! This week our shout out goes to Sir Richard Branson at Virgin Group for his remarkable new job perk announcement.In a landmark move to show his support and commitment to his employees, he is offering new fathers, and mothers, who have been with the company at least 4 years, the opportunity to take one year off of work to go be dads and moms while Virgin pays their salary in full. This latest move, described as ‘unimaginable’, positions Branson at the top of our most respected CEO’s because he clearly understands the employer employee relationship. He gets that when employees feel that their employer really cares about them, they respond by being the best employees any CEO could ask for. It is a 100% win-win situation. Read full postHow to Choose the Best Employee PerksWho doesn’t love a good perk!! These days in an effort to recruit the best employees and keep the ones they have happy, many companies have found it vital to be able to offer the best perks as they strive to stay fresh and be seen as a desirable place to work. What we have learned is that unlimited free food, ping pong tables and other ‘neat’ perks do not guarantee employee engagement. They might make people happy but happiness and engagement are not one in the same. Perks can make employees happy and happy employees can be engaged but happiness itself is not the only measure of engagement, therefore perks may not necessarily make your employees more engaged. What is the difference? The difference between perks that make employees happy and those that increase engagement are determined by the value employees perceive in the perk. So it doesn’t have to big or costly, just perceived as valuable by the employees. Read full post How to Spot a Liar in a Job InterviewRecent Study Shows People Lie More Often Than You Might GuessMost people lie to get a job. Surprising? New research from the University of Guelph showed that out of 100 people surveyed 94% admitted to lying in a job interview. That’s more than the people in our office would have guessed…. It is such an honor to be the chosen one yet chances are this very same person could be filling out an Exit survey soon after they start because they really were never qualified to do the job in the first place. Or, just as bad, they become unhappy in the job in the long run because it was never really the job they were meant to have. Read full post |
AboutInsightlink Communications are experts in employee survey design, data collection and analysis. Since 2001 we've helped companies of all sizes measure and improve their employee satisfaction and engagement.4Cs Blog Home Recent PostsConnectivity and Collaboration: Building a Strong Business with Remote Staff What is an Employee Survey? Are They Important in 2024? Celebrating 23 Years of Partnership: Wishing You a Merry Christmas and a Prosperous New Year in 2024! From Burnout to Bliss: Employee Wellness Through Transformation The New Machine Era: Navigating the Future of Workflows and Processes CategoriesAdvancement (3) Commitment (10) Communication (15) Compensation (15) Culture (132) Employee Surveys (85) Engagement (99) HR Practices (82) HR Technology (29) Management (41) Miscellaneous (43) Mission/Vision/Values (3) Motivation (40) Performance Reviews (2) Recognition (19) Training (16) Work/Life Balance (35) Favorite LinksEngaged Employees Blog HR ToolKit Guide to Employee Surveys Good info on how to write surveys Insightlink 360 Makes 360 assessment surveys easy. HR & Skills Development Canada Canadian Labour Market Information Statistics Canada Labour Market Activites SHRM Society for Human Resources Management HRPA Human Resources Professionals Association Harvard Business Review Essential Information for Leaders |